Refund Policy for InSocialWise


Effective Date : 28-10-2024

At InSocialWise, customer satisfaction is our priority. Our Refund Policy explains when and how refunds are processed. By purchasing our services, you agree to the terms of this policy.

1. Subscription Plans

InSocialWise offers subscription-based services with options for monthly or annual billing. Refunds are issued under certain conditions as outlined below.

2. Eligibility for Refunds

A. 14-Day Money-Back Guarantee (First-Time Subscribers Only)

If you are a first-time subscriber and are not fully satisfied with our service, you may request a refund within 14 days of your initial purchase. This applies only to first-time users.

B. Refunds for Renewals

Subscriptions renew automatically at the end of each billing cycle (monthly or annually). Renewal charges are non-refundable, and users are responsible for canceling subscriptions prior to the renewal date if they no longer wish to use the service.

C. Exceptional Cases

Refunds for circumstances beyond the control of the user (e.g., service outages due to technical issues on our end) may be reviewed on a case-by-case basis. In such cases, please contact us directly.

3. How to Request a Refund

    To request a refund, please follow these steps:
  • 1. Contact us : Send an email to [email protected] or call us at +91 9646999902.
  • 2. Include details : Provide your account information, payment details, and reason for requesting a refund.
  • 3. Processing : We will review your request and respond within 7 business days.

4. Refund Processing Time

Once approved, refunds are processed within 7–10 business days. Refunds will be issued to the original payment method, depending on your financial institution’s processing time.

5. Non-Refundable Services

    The following are non-refundable:
  • - Fees paid for one-time services or add-ons.
  • - Renewal charges after the 14-day grace period has expired.

6. Changes to the Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

If you have any questions about our Refund Policy, please contact us at [email protected] or call +91 9646999902.